This page provides a full breakdown of how the personal information you share while using the ac99 platform is collected, used, and kept secure.
Our Promise: Your personal information is never sold to third parties.
This Privacy Policy applies to both the ac99.win website and mobile app.
Various types of information are collected from you when you register and use the ac99 platform. This information is used solely to provide you with the best gaming experience. We never collect more data than what is necessary.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | To complete age verification and KYC |
| Contact Information | Mobile number, email address | To verify your account and send notifications |
| Financial Information | Mobile banking number, transaction history | To process deposits and withdrawals |
| Technical Information | IP address, device information, browser | To ensure security and prevent fraud |
| Gaming Information | Betting history, favourite games, login times | To deliver a personalised experience |
Automated Data Collection: While browsing ac99, certain technical data is collected automatically, such as your IP address, browsing patterns, and the duration of your page visits.
Ac99 uses collected data only for specific, lawful purposes. We believe in full transparency around how data is used, so each purpose is clearly outlined below.
You can opt out of marketing communications at any time. However, essential service-related communications cannot be disabled, as they are necessary for the security of your account.
Ac99 uses industry-leading technology and practices to protect your personal information. Our security infrastructure is built in multiple layers, so that even if one layer is compromised, the others continue to keep your data safe.
Important: Never share your password or login credentials with anyone. No ac99 employee will ever ask for your password.
Ac99 never sells your personal information. However, limited data may be shared with trusted third parties as necessary to operate our services.
All third-party partners are contractually bound to comply with ac99's privacy standards. We ensure they use your data solely for the intended purpose and do not share it with any other party.
The ac99 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
When using the ac99 mobile app, similar technologies such as local storage are used in place of cookies, but the same Privacy Policy applies.
Ac99 believes every user should have full control over their own data. You have the rights listed below, and you can contact our support team at any time to exercise them.
You can request to know what information we hold about you.
If any of your information is incorrect, you can request a correction.
You may request deletion of your data under certain circumstances.
You may object to your data being used for marketing purposes.
You can request a copy of your information in a standard, portable format.
You may request that the use of your data be restricted under certain circumstances.
Ac99 is a platform strictly for users aged 18 and above. We do not collect or process data from minors under any circumstances.
If you believe a child or underage member of your family has accessed ac99, please contact our support team immediately.
Ac99 may update this Privacy Policy from time to time. We will notify you of any changes in various ways depending on the nature and significance of the update.
Previous versions of the Privacy Policy are available upon request through the support team. We always keep a record of policy history.
For any privacy questions, complaints, or requests to exercise your rights, please get in touch with us. ac99's dedicated privacy team is always ready to assist you.
For privacy-related inquiries, please use "Privacy Request" as your email subject line so our team can process your request promptly.
We are committed to protecting your data at every step.
Every transaction and login is protected by military-grade encryption. No third party can access your information in any way.
Ac99 will never sell your personal information to marketing companies or data brokers under any circumstances — this is a core principle we stand by.
The identity verification process exists solely to protect you. Submitted documents are stored encrypted on secure servers.
You are fully informed about what data is collected and why. No hidden agendas, no vague terms.
Independent cybersecurity experts regularly audit ac99's systems to identify and immediately address any vulnerabilities.
Any request to view, correct, or delete your data is processed within 48 hours. Your rights are our priority.
Read our Privacy Policy and rest assured — every piece of your information is carefully protected at ac99. Open a free account now and enjoy a 100% welcome bonus.